Contracted IT Services · Available 24/7

IT infrastructure that just works.

Star Support is your contracted IT partner — handling networks, hardware, point of sale, user accounts, and cloud productivity so your business runs without friction. From hospitality venues to small offices, we're the team you call before things break, and the team you trust when they do.

24/7
Emergency Service · 365 Days
Six
Core Service Areas
15hr
Daily Standard Coverage

One contract. Every layer of your IT stack.

Most businesses juggle three or four vendors — one for POS, another for the network, someone else for email. We handle the whole stack so you have a single number to call.

Networking

Wired and wireless network design, switch and router configuration, VLAN segmentation, VPN access, and ongoing performance monitoring. Built to be fast, secure, and quiet — the way infrastructure should be.

Point of Sale

Deep expertise in Oracle Micros Simphony — menu programming, printer routing, page design, employee maintenance, combo meals, and EMC configuration. From single venues to multi-property rollouts.

★ Specialty

User Management

Onboarding, offboarding, role assignments, password and MFA policy, group permissions across your systems. New hires walk in ready to work; departures close cleanly with no loose access.

Hardware

Sourcing, deployment, and troubleshooting for workstations, servers, printers, POS terminals, and peripherals. We spec what you actually need — no over-buying, no compatibility surprises.

Microsoft 365

Tenant setup, Exchange and Teams configuration, SharePoint and OneDrive, security baselines, and license optimization. We turn the licenses you're paying for into the productivity you were promised.

Google Workspace

Domain setup, Gmail and Drive administration, shared drive structure, Calendar and Meet rollout, plus ongoing user and security management. Whether you're migrating in or running mature.

Oracle Simphony, configured the way it should have been from day one.

EMC is powerful, intricate, and unforgiving — and most operators inherit a system someone else built. We come in, untangle it, and program your POS so it actually reflects how your venue runs.

From the master record to the front line — we cover the whole programming surface.

Whether you're opening a new venue, refreshing a menu, or finally fixing the printer routing nobody else could figure out, we handle it directly in EMC and walk your team through what changed.

Emergency POS support is available around the clock, including holidays — because hospitality doesn't stop, and neither do we.

  • Menu Item Maintenance
    Master records, definitions, pricing tiers, modifiers, and category structures programmed correctly the first time.
  • Printer Routing
    Kitchen, bar, expo, receipt — every ticket lands where it should, every time.
  • Page & Workstation Design
    Hardcoded buttons or SLU-driven layouts built around how your staff actually move through a shift.
  • Employee Maintenance
    New hires, role changes, permission cleanup, and troubleshooting for clock-ins gone sideways.
  • Combo Meals
    Bundle your top sellers, drive higher tickets, and keep your kitchen output consistent.

Predictable. Documented. On call when it counts.

A contracted IT relationship should feel less like emergency calls and more like a system that takes care of itself. Here's how that happens.

Discovery

A free consultation to map your current setup, pain points, and goals — no obligation.

Plan

A clear scope of services, timelines, and what success looks like — written down, not assumed.

Implement

We deploy, configure, and document — leaving a system your team can actually understand.

Support

Ongoing maintenance, monitoring, and emergency coverage. One number, one team.

Vendor relationships shouldn't be the hardest part of running your business.

  • Single point of contact Network down, printer jammed, new hire needs an account — call one number, get one answer.
  • Hospitality-grade reliability We learned IT in environments where downtime costs money by the minute. That standard carries into every account.
  • Documentation by default Every change is logged, every system is mapped. If we ever part ways, you walk away with a system, not a mystery.
  • Plain-language communication No jargon walls. We explain what's happening, what we're doing about it, and what it costs — in words your team uses.
  • Free initial consultation Talk to us before you sign anything. We'll tell you whether we're the right fit — even if the answer is no.

Let's talk about what you actually need.

Reach out for a free consultation — we'll listen first, recommend honestly, and only sign you on if we're confident we'll deliver.

Email [email protected]
Standard hours
8 AM – 11 PM ET
Sunday through Saturday
Emergency Service
24 / 7 / 365
Including holidays